Return and Refund – bluehaat

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Return and Refund

Returns

Our policy lasts 15 days after placing the order.

To be eligible for a return, item must be unused and in the same condition along with original brand packaging and accessories in which you had received it.

There are certain situations where refunds won't be granted,
for example item returned not in its original condition, is damaged or missing parts.


Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, followed by confirmatory communication for acceptance or rejection of return/refund.
If return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 -5 working days.


Late or missing refunds

If you haven’t received a refund even after 5 days of confirmatory mail for refund initiation, then kindly contact us at care@bluehaat.com
However, you can also check with your bank/card provider for delay in the transaction. 

Exchange

If you have received a defective or damaged item or it doesn’t fit you as expected then you can raise a exchange request for the same. Time for a exchange may vary from 7-14 days depending upon your location.


Shipping

To return your product, just raise a return request and a return pickup will be done by our courier partner. If, courier service is not available at your given address then you will have to ship it to  ,
Bluehaat,
Anand Nagar, Near Main Gate, DVC Maithon
Dhanbad, Jharkhand-828207
You will have to share the tracking receipt of the courier for return shipping cost refund ( maximum Rs. 75.00).